How the German system works – health insurance, prescriptions and long-term care, explained in English.
Each article lists its sources and the date of the information. Our medical specialists will be happy to answer your personal question. Call us on 0800 74 222 73 (free of charge within Germany), Monday to Friday from 8 am to 5 pm.
Our complete guide with around 30 articles – on prescriptions and insurance, care at home, and everyday life with incontinence, catheters and ostomies – is available in German: full guide (in German).
Prescriptions, insurance and care
Incontinence products on prescription: entitlement, co-payment and deadlines
What health insurance covers for incontinence, what you pay yourself, how long a prescription is valid and why you are free to choose your supplier.
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Health insurance or long-term care insurance: who pays for which aids?
Medical aids on prescription or care aids from care level 1: which fund is responsible, what you pay yourself and why health insurance takes priority.
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Higher co-payments from 2027: what applies to medical aids
From 1 January 2027, co-payments rise by half. Why the law already says 15 euros for pads and catheters, and what applies until then.
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Applying for a care level: from application to decision
How to apply for a care level, what the assessment looks at and which deadlines apply – with everything that matters for incontinence and ostomies.
Symbolic image, generated with artificial intelligence.